Your booking with THE LUXE GUIDE is conditional upon you, “The Clients”, accepting our, the Company’s, terms. If you do not agree with any part of them, you must not proceed with your booking. By confirming that you wish to book any service with us, you indicate that you have read and understood and accepted the relevant terms. If there is any part that you do not fully understand, or if you have a query about the service, please contact us.

PAYMENT TERMS
The contracting party agrees to pay a booking deposit of 50% of total invoice value at the time of booking and the remaining 50% balance 40 working days prior to the booking. For bookings made within 40 working days prior of a booking the total booking fee will be due on confirmation of the booking.

BOOKING CONFIRMATION
The Company will only accept a booking upon receipt of deposit and signed quotation. Until the booking deposit is paid and contract signed and returned, the Company shall be free to offer the date in question to other parties.

CANCELLATION
If for any reason The Clients cancels the booking, there will not be any refund of any paid amount.

EXTERNAL SUPPLIERS
External Suppliers are not allowed on board.

FORCE MAJEURE
THE LUXE GUIDE shall not be held liable for failure of or delay in performing its obligations under this Agreement if such failure or delay is the result of an act of God, such as earthquake, hurricane, tornado, flooding, or other natural disaster, or in the case of war, action of foreign enemies, terrorist activities, labor dispute or strike, government sanction, blockage, embargo, or failure of electrical service.

For cancellations caused by fortuitous events such as flood, typhoon or earthquake, THE LUXE GUIDE will reschedule or refund the booking.

CHANGE OF THE EVENT DATE

Once the booking is confirmed and signed any change of contracted event date is not allowed.

BOARDING TIME ALLOWANCE
Guests are authorized boarding on the boat 30 minutes prior to the starting time indicated on this inquiry. After the end of the event, guests will have 15 minutes to disembark. If disembark time will go over 15 minutes, THE LUXE GUIDE. will charge an extra rental to the guests.

DURATION OF THE EXPERIENCE
The service begins at the commencement time specified in your booking, whether or not all guests are here or not.

REDUCTION IN NUMBERS

Should the Clients reduce the number of Guests, that he has contracted on behalf of, 9 working days or more prior to the event date, no cancellation charge will incur. If guest numbers reduce within 9 working days of the event date The Clients shall be liable to pay 100% of the price attributable to each Guest.

POST EVENT EXTRAS INVOICES
Invoices for extras shall be payable in a form of cash on the day of the event.

THE COMPANY’S AUTHORITY
The Clients and each and every guest agree to abide and comply with any request or order made by or on the Company’s behalf on all grounds of safety and that the Company’s opinion is final and will be abided by howsoever expressed. If in the opinion of the Company, its Servants or Agents, The Clients or Guest is behaving dangerously or is acting in a manner which would or may, in the opinion of the Company, it’s Servants or Agents, lead to a disruption of the services at the contracted event, The Clients or Guest will, at the request or order of the Company, it’s Servants or Agents leave the event for the rest of the day contracted for, without the Company, its Servants or Agents, encountering any liability.

CONFIDENTIALITY
THE LUXE GUIDE operates a strict policy of client confidentiality and will not disclose any information regarding your company or your business with us. We in turn expect your confidentiality.

LIABILITY FOR DAMAGE OR LOSS
The Clients accepts liability to pay in full for any damage or loss to boats, vehicles, waterproof clothing, or other equipment supplied by the Company, arising out of an act or omission of The Clients or Guests. The Clients and each Guest agree to limit any claims against the Company to the risks and amounts insured against by the Company and agree to observe the terms and conditions thereof. The Company and its Servants or Agents accept no responsibility in respect of any damage whatsoever, to any property of The Clients or Guests except where such damage is caused by the negligence of the Company, its Servants or Agents.

SECURITY RULES
For safety purposes, expectant moms are advised not to board the boat.

THE LUXE GUIDE. reserves the rights to decline and remove passengers at any time for valid reasons, such as persons who are under the influence of liquor, prohibited drugs, etc.

In the event that passengers need medical assistance and/or are handicapped, this fact should be declared upon reservation.
The following are not allowed on-board the Carrier: (a) Any type of firearms (Military/Police personnel on duty/mission must surrender firearm at the Inspection Desk and will be places under the custody of the Ship Master/Captain), (b) Explosive items, like firecrackers and other pyrotechnics, (c) Live animals, (d) Corrosive substances such as chemical, acids, and alkaline based substance, (e) Flammable substances and materials such as gasoline, LPG, hydrogen, paints, thinner or other substances listed by International Maritime Organization, (f) Compressed Toxic Gas such as Carbon Dioxide, Ammonia Chlorine, and other poisonous substances, and (g) Prohibited drugs and/or substances.

DATA PROTECTION
THE LUXE GUIDE complies in full with data protection and data security laws.

THIRD PARTY TERMS AND CONDITIONS
Where a service is booked for the clients, and THE LUXE GUIDE has booked this service as the client’s agent, the client will be bound by the terms and conditions of this third party supplier.

COMMISSIONS
When acting as a booking agent, THE LUXE GUIDE at times may receive a commission payment from the third party supplier or venue. This is not built into the fee charged to the clients, and is a cost of sale for the supplier. THE LUXE GUIDE  does not have to disclose any specific details about these commissions, as these are part of a separate contract between THE LUXE GUIDE and its partners.

Fees are expressed in a quotation to the clients. In the absence of a formal contract, an accepted quotation will constitute a formal agreement to pay the quoted fees.

DISPUTE RESOLUTION
Claims regarding non-delivery of services must be submitted by formal and recorded statement to a Director of THE LUXE GUIDE  immediately. Claims not reported in this way cannot be taken into consideration.

The Clients and each and every Guest agree to save the Company, it’s Servants or Agents, harmless from and to indemnify the Company, it’s Servants or Agents against all actions, claims, costs, expenses and demands in respect of death or injury to The Clients or Guests, arising out of or in connection with attendance at the contracted event in circumstances where the company is not at fault.

The Company, its Servants or Agents accept no responsibility for matters outside the Company’s control causing the contracted event to be cancelled or altered from the advertised or contracted program. The Clients agrees that the Company may change the event contracted for without reduction in price in the instance of weather conditions rendering the original event impractical or dangerous. The company may change the activity or product supplied if necessary but will endeavour to supply a similar activity or product. Where possible all changes will be discussed with The Clients prior to the event date.

It is hereby expressly agreed that each and every Servant or Agent of The Company (including every Independent Contractor employed by The Company) shall take the benefit of every exemption and limitation herein contained and every exemption from liability, defence and immunity of whatsoever nature applicable to The Company or to which The Company is entitled here under shall also be available and shall extend to protect every such Servant or Agent of The Company. The Company is or shall be deemed to be acting as Agent or Trustee on behalf of and for the benefit of all persons who are or might be its Servants or Agents from time to time (including Independent Contractors as aforesaid) and all such persons shall to this extent be or be deemed to be parties to the contract evidenced by this agreement.

If any term of this Agreement is deemed to be void or unenforceable whether in whole or in part, the validity and enforceability of the remainder of this Agreement including any part of such term which is not held to be invalid shall not be prejudiced or affected and shall continue to apply subject to such amendment.

Any additions or alterations of the terms and conditions of this agreement shall be null and void unless agreed upon in writing by the parties.

By accepting the terms and conditions of THE LUXE GUIDE, The Clients accepts the booking terms and conditions of all Suppliers and Sub Contractors to The Company. In so much The Clients agrees to be bound by all terms relating to Security / Damage deposits, in relation to yacht charter, equipment hire and accommodation.

Upon violation of any condition of this contract, we shall stop the event without any financial compensation.

Any dispute or legal action arising out of or in connection hereof shall be filed in the proper courts of Makati City, Philippines to the exclusion of other courts.